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1616 IP Telephone 1416 Digital Telephone

This telephone is best suited for the Receptionist/Assistant User.


Works on:

IP Office






tick (R6)




tick (in future)

The Avaya 1416/1616 supports 16 line appearances/feature keys on the phone itself – and up to 3 x 32-button expansion modules, providing access to a total of 112 line/feature keys or speed dial buttons. This will satisfy the needs of even the most demanding secretary or receptionist. Each of the buttons features a dual LED (red, green) providing explicit status for the user. For a familiar look and feel, the 1416/1616 includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold, and mute. In addition, the 1416/1616 includes a high quality two-way speakerphone, and supports a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack.

The 1416/1616 features a context sensitive user interface along with three softkeys and a four-way navigation cluster – ideal for scrolling through the local contacts list or call logs. The display on the 1416/1616 measures four lines by 24 characters and is adjustable for optimum viewing angle. Additional caller related information is displayed with active appearances for easier call handling. The display is backlit for easier viewing in all lighting conditions.

The newly introduced 1616-I is functionally equal to the 1616 but features a higher quality graphical display with white backlight, identical to the display of the digital 1416 telephone.

Common Features:

o Backlit display – 4 rows by 24 characters with adjustable display angle. Green backlight for 1616, white backlight for 1616-I, 1416.
o Dual position flip stand.
Fixed Buttons: 15 plus Four-way navigation cluster button.
o Volume up/down (separate volume levels for the handset, speaker, and ringer), Mute button, Speaker button, Headset button.
o Avaya Menu button (options and settings access), Telephony application button – to return to main telephone screen.
o Hold button, Conference button, Transfer button,  Drop button.
o Contacts button, Call log button, Redial button, Quick-access voicemail Message button.
Programmable/Contextual buttons: 19.
o 16 line appearance/feature key buttons – with dual LEDs (red, green) and paper labels (Printing tool available). Note: For typical installs, the first 3 buttons are reserved for standard call appearances; a minimum of 2 call appearance buttons is needed for standard operation.
o Three contextual softkey buttons.
Key Labels: Icons and text used on fixed feature keys.
Feature Menu: Mobile cell phone style menu with access to most often used features like Call Forwarding, Park, Settings etc. On screen status indication for activated features like call forwarding.
Speakerphone: High quality two-way handsfree speaker and microphone.
Hearing Aid Compatible: Yes - ergonomic hearing aid compatible handset also supporting TTY acoustic coupler.
Message Waiting Indicator: Yes - also useable as a ringing call alert indicator.
Personalized Ring Patterns: Yes - 8.
Headset Socket: Yes.
Embedded Applications:
o Centralized call log and contact application, fully transparent between 108/1608/1416/1616 phone, 9600 phones and one-X Portal for IP Office.
o Contacts application (up to 100 entries) and Call Log (Missed, Incoming, Outgoing, up to 30 calls).
o Access to company directory and Visual Voice applications on IP Office.
Upgradeable Firmware: Yes.
Expansion: Module interface.
1616: For up to 3 * BM32 32-button expansion modules (Note: An external power supply is needed for all installs with more than 1 button module).
1416: for up to 3 * DBM32 32-button expansion modules (Note: An external power supply is needed in any case): Note: While the 1416 supports three DBM32, availability of the DBM32 will be slightly delayed compared to availability of 1416.
Color: Black.
Mounting: Desk or wall mountable with optional wall mount adapter.

Requirements for 1416:

Connect to: Digital Station (DS) port.
Power Supply: From phone system.

Requirements for IP interface (1616 and 1616-I):

Power Supply: IEEE 802.3af Power over Ethernet (PoE) class 2 device or optional wall plug local power supply.
Codecs/audio: G.711, G.729a/b, Dynamic Jitter buffer, Echo Cancellation, Comfort Noise, Automatic Gain Control.
QoS Options: UDP Port Selection, DiffServ and 802.1p/q (VLAN).
SNMP Support: Yes.
IP Address Assignment: Static or dynamic IP address assignment.
Ethernet Ports: Ethernet (10/100) line interface with a secondary 10/100 port for co-located laptop or PC with VLAN separation. Support of optional Gigabit Ethernet Adapter.

Language Support:

1416/1616: Supports the following languages: English, French, Spanish, German, Italian, Dutch, Portuguese and Russian (English and 4 of the other languages at once in the phone).

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 22/12/2009