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Busy Lamp Field (BLF) Indicators

Feature

Status indicators which show the status of a programmable buttons associated feature or function.

Benefit

Indication of when a button or associated feature is active.

Description

Avaya digital and IP phones have programmable buttons which can be assigned to various features. When those buttons include some form of BLF indicator, the button can also be used to indicate when the feature is active. For example, a button associated with another user will indicate when that user is active on a call. A button associated with a group will indicate when the group has calls waiting to be answered.

The directory entries in one-X Portal for IP Office and the speed dial icons within the IP Office Phone Manager and SoftConsole applications also act as BLF's. When the icons are associated with internal users, the icons will change to indicate the current status of the users.

one-X Portal for IP Office shows these conditions:

State

Icon

Description

Available

onhook_small

The normal state for a user showing that their work extension is not in use.

Busy

offhook_small

The normal state for a user showing that their work extension is currently on a call.

Do Not Disturb

onhook_dnd_small

The user has set Do Not Disturb. Calls to them will go to voicemail if enabled or else get busy tone unless you are in the user's Do Not Disturb exception list.

Logged Out

logged_out

The user has logged out from their phone. Calls to them will most likely go to voicemail if available.

Other

unknown_status

This icon is used when the status is not known.

 

 

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010
(blf_lamps.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 29/12/2009