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Coverage to Operator


An operator or a group of operators can be configured to provide coverage for external calls that would otherwise go to voicemail.


Any unanswered calls will be routed to an operator or a Group of operators.  For example, local government offices prefer to provide a personal service (rather than voicemail).

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15-601041 Issue 20.f.-
18:14, 25 February 2010

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Last Modified: 06/06/2009