The following feature overview is applicable when using the Softphone in Client mode. When used in application mode, functionality depends on that application.
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Making and receiving calls
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Multiple Call Appearances (No bridged or line appearances)
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Hold, transfer (attended and unattended)
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Message waiting with direct voicemail access
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Audio Conference (IP Office based)
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Local call log, local directory
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Access to IP Office directory (system, corporate, personal)
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Feature keys for up to 12 IP Office features like:
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Forwarding (various methods like all, busy, no answer)
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Pick up (any, group, member)
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Features keys can be selected and self administered from a list of features that is downloaded from IP Office.
If equipped with an audio device with hook switch control, Softphone allows calls to be made or answered even when the screen-saver of a PC is activated and the PC is locked. Until the PC is unlocked, no screen will be shown but ringing calls can be accepted through e.g. a headset with hook-switch.
© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010
(feature_overview.htm)
Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing
by Avaya before they become applicable to any particular order or contract. The company reserves the right to
make alterations or amendments at its own discretion. The publication of information in this document does not
imply freedom from patent or any other protective rights of Avaya or others.
All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other
trademarks are the property of their respective owners.
Last Modified: 29/12/2009
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Product Description:
User Call Control Applications
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IP Office Video Softphone