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Feature Overview

The following feature overview is applicable when using the Softphone in Client mode. When used in application mode, functionality depends on that application.

Making and receiving calls
Multiple Call Appearances (No bridged or line appearances)
Hold, transfer (attended and unattended)
Message waiting with direct voicemail access
Audio Conference (IP Office based)
Local call log, local directory
Access to IP Office directory (system, corporate, personal)
Feature keys for up to 12 IP Office features like:
Forwarding (various methods like all, busy, no answer)
Park/Unpark
Pick up (any, group, member)
Voice-Mail on/off

Features keys can be selected and self administered from a list of features that is downloaded from IP Office.

If equipped with an audio device with hook switch control, Softphone allows calls to be made or answered even when the screen-saver of a PC is activated and the PC is locked. Until the PC is unlocked, no screen will be shown but ringing calls can be accepted through e.g. a headset with hook-switch.

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010
(feature_overview.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 29/12/2009