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IP412 Control Unit

With a greater internal data transfer capability than the IP406 V2, the IP412 is more suitable for meeting the needs of the small contact center or businesses with a CRM focus. The IP412 differs from the IP4060 V2 by providing a greater trunk expansion capability of up to four PRI trunks. The IP412 is a stackable unit with an optional 19" rack mounting kit. The IP412 includes:

9-pin DTE Port (for maintenance or Feature Key connection for application licensing).
X.21/V35 WAN interface.
Support for up to 12 IP Office Expansion Modules:
Phone modules (8, 16, 30)
Digital Station modules (16, 30)
Analog Trunk Module 16
So8 module
External O/P socket supporting two relay on/off switch ports, e.g. for door entry systems.
Audio input port for external music on hold source.
Two trunk interface card slots for analog, BRI, PRI (T1, E1) or CAS (E1R2)
2 internal sockets for IP Telephony expansion – voice compression modules (from 4 to 30 channels)
Internal socket for internal modem (2 or 12) for Remote Access Services
108 Data channels
Up to 30 VoiceMail Pro ports
Two 10/100 switched Ethernet ports (Layer 3).

ip412 front annotated

ip412 rear annoated

Expansion Modules

Through support of up to twelve external Expansion Modules, IP412 can be enhanced to support a mixture of analog, digital or IP phones, to maximum of 360 phones in any combination.

If additional analog trunks are required, these can be aggregated in groups of 16 on each analog expansion module.

Data Channels

A Data Channel is used for Remote Access (RAS), Internet Access, and Voicemail sessions. A data channel is an internal signaling resource used whenever a call is made from the IP network to an exchange line (Central Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels. Data channels are used for voicemail connections with a maximum of 30 available for VoiceMail Pro on a IP412.

Modems and Voice Compression modules

You can add additional hardware to the IP412 system to add one modem card (12 V.90 modems) and 2 Voice Compression Modules (VCM). Each VCM supports from 4 to 30 simultaneous Voice over IP sessions and is used for either providing networking between sites over a Wide Area Network or supporting IP Telephones and Soft phones.

© 2010 AVAYA
15-601041 Issue 20.f.-
18:15, 25 February 2010

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 06/06/2009