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A contact center agent function, login is required before the agent is able to make or receive calls from their phone. A login idle period can be specified which will dictate how long an extension can be idle before the user is automatically logged out, ensuring that an extension is not left logged in and calls go unanswered.

 

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010
(login.htm)

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Last Modified: 06/06/2009