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Night Service

When a hunt group is in Night Service mode, the hunt group is temporarily disabled. Callers to this hunt group will:

Pass to a Night Service Fallback group used to provide cover, e.g. pass calls to a manned extension or an external number
Be played the Out of Hours greeting if voicemail is operational
Receive the busy tone

A hunt group can be switched in or out of Night Service mode by a user dialing the appropriate short code – by any extension or by specific users.

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010

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Last Modified: 18/06/2009