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Night Service

When a hunt group is in Night Service mode, the hunt group is temporarily disabled. Callers to this hunt group will:

Pass to a Night Service Fallback group used to provide cover, e.g. pass calls to a manned extension or an external number
Be played the Out of Hours greeting if voicemail is operational
Receive the busy tone

A hunt group can be switched in or out of Night Service mode by a user dialing the appropriate short code – by any extension or by specific users.

 

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010
(night_service.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 18/06/2009