Feature

Phone Manager Lite

Phone Manager Pro

one-X Portal for IP Office

Web browser based

-

-

Yes

OS independent (Windows, Linux, Mac support)

-

-

Yes

Click to dial

-

-

Yes

Inbound/outbound call handling

Yes

Yes

Yes

Phone call control

Yes

Yes

Yes

Configure phone preferences

Yes

Yes

Yes

Configure keyboard short cuts

Yes

Yes

Yes

CLI (ANI) / Name display

Yes

Yes

Yes

Speed dial / Busy Lamp Field management

Yes - 15 icons maximum.

Yes - 100 icons maximum per tab.

Yes - from Personal & System Directory

Speed Dial tabs (to group Busy Lamp Field icons)

Yes - 1 tab.

Yes - 10 tabs maximum.

-

Transfer call by drag and drop to a speed dial icon

–

Yes

-

View internal users ’ presence

Yes (Telephony + LCS [1] )

Yes (Telephony + LCS [1] )

Yes (Telephony [1] )

Send Instant Messages (IM) to internal users

Yes (requires LCS [1] )

Yes (requires LCS [1] )

Yes

Telecommuter mode

–

Yes (not PC SoftPhone)

Yes (not in Office Worker profile)

Mobile Twinning Configuration

-

-

Yes

Call Pickup

-

-

Yes

Compact mode

–

Yes

-

Personal Phone Directory

–

Yes - 1000 entries maximum.

Yes – 100 entries maximum

System Phone Directory

–

Yes - 5000 entries maximum.

Yes – 5000 entries maximum

External Phone Directory (e.g. LDAP/Active Directory)

–

Yes - 5000 entries maximum.

Yes - unlimited

Call history log – all, missed, messages.

Yes – while logged in.

Yes– while logged in.

Yes  - 24/7 call log

Separated incoming/outgoing call log.

–

Yes

Yes

Collect new voicemail messages.

Yes

Yes

Yes

Voicemail box control (Intuity and IP Office modes).

–

Yes

Yes

Personal Distribution List set up (Intuity mode)

–

Yes

-

Incoming call scripting.

–

Yes

-

Time on call.

–

Yes

Yes

Advice of Charge (ISDN service provider dependent)

Yes

Yes

-

Door opening control.

–

Yes

Yes

Queue monitoring.

–

Yes - 2 Queues

Yes

Conference Control Display.

Yes

Yes

Yes

Audio Conference Management

Yes

Yes

Yes

'Screen pop' contacts with Outlook

–

Yes

Yes (with Call Assistant)

Simple Outlook contact record creation.

–

Yes

-

Agent Mode.

–

Yes

-

Distinctive Ringing (WAV file).

–

Yes

-

Post Connect dial (sending DTMF while connected to another party).

Yes

Yes

-

VoIP mode (to run as an PC Softphone)

-

Optional license

Yes (with Power User and Teleworker licenses only)

Video Softphone

-

-

Yes (with Power User and Teleworker licenses only)