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Server, Browser and Other Requirements

Phone support
Any telephone connected to IP Office, although handsfree operation is only supported on suitable Avaya Digital and IP telephones.
Server and Browser requirements
one-X Portal for IP Office supports the following browsers:
Microsoft Internet Explorer versions 7 and 8.
Mozilla Firefox version 3.0 and above.
Windows Safari and Apple Safari 3.1 and above.
The server requirements are:
Intel Pentium D945 core/AMD Athlon 64 4000+; with 3 GB RAM and 20 GB free hard disk space.
OS supported: Windows Server 2003 (32 and 64 bit).
Always refer to the latest Avaya IP Office Technical Tip or Technical Bulletin for any updated information with regard to Operating Systems, Service Packs or PC hardware.
one-X Portal for IP Office requires a one-X Portal for IP Office license for each user. This license is part of the IP Office Power User, Office Worker or Teleworker user licenses and is not available separately. The Telecommuter mode and SoftPhone are available only with Power User and Teleworker. Softphone does not require an Avaya IP Phone license on IP Office, unlike the Avaya IP hard phones.
PC Requirements for IP Office Video Softphone
Minimum: Pentium 4 2.4 GHz or equivalent, Video Card with DirectX 9.0c support
Optimal: Intel Core 2 Duo or equivalent, Video Card with DirectX 9.0c support.
Minimum: 1 GB RAM
Optimal: 2 GB RAM
Hard Disk Space: 50 MB
Operating System: Windows XP Service Pack 2, Windows Vista, 32-bit and 64-bit arch, Windows 7 32-bit and 64-bit.
Additional: Microsoft Windows Installer 3.1, Microsoft .NET 3.5 SP1, Microsoft VC 9.0 Runtime Service Pack 1
Connection: IP network connection (broadband, LAN, wireless)
Sound Card: Full-duplex, 16-bit or use USB headset

Note that these are recommendations. Depending on other applications on the PC, Softphone cannot guarantee uninterrupted Voice and/or Video quality. While Softphone runs with high priority on the PC in order not to be impacted by normal applications other programs with similar priority could impact Softphone performance. Example applications could be other Multimedia or communication applications like web-sharing programs or programs that are essential for PC performance like some Virus-scanners or firewall programs.

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 29/12/2009