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System Groups

PARTNER Version supports the following types of groups:

Pickup Groups (4 Groups) (INTERCOM 6xx)
When a call rings at an extension assigned to a Pickup Group, a user at any other extension in the system can answer the ringing call by dialing the Pickup Group code. The Pickup Group feature helps when a user needs to answer calls on lines or pools not assigned to his or her telephone.
Calling Groups (4 Groups) (INTERCOM 7x / *7x)
A Calling Group is a group of extensions that can be called at the same time. Any user in the system can ring or page all extensions in a Calling Group at the same time or transfer a call to a Calling Group. The first extension to pick up the call is connected to the caller. A typical use of this feature is to have callers ring into a Calling Group of sales representatives, or to create a “Page All” group.
Hunt Groups (6 Groups) (INTERCOM 77G / *77G)
When extensions are in a Hunt Group, an incoming call searches or “hunts” for the first available extension.
Night Service Group (1 Group) (#504)
When Night Service is activated and a call comes in, all extensions assigned to the Night Service Group ring immediately, regardless of normal Line Ringing settings.

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15-601041 Issue 20.f.-
18:14, 25 February 2010

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Last Modified: 20/01/2010