Show\Hide Navigation Product Description: IP Office Essential Edition PARTNER Version > System Administration > System Features
Up Down Back Forwards Print Synch Bookmark and Share Bookmark and Share call us

System Groups

PARTNER Version supports the following types of groups:

Pickup Groups (4 Groups) (INTERCOM 6xx)
When a call rings at an extension assigned to a Pickup Group, a user at any other extension in the system can answer the ringing call by dialing the Pickup Group code. The Pickup Group feature helps when a user needs to answer calls on lines or pools not assigned to his or her telephone.
Calling Groups (4 Groups) (INTERCOM 7x / *7x)
A Calling Group is a group of extensions that can be called at the same time. Any user in the system can ring or page all extensions in a Calling Group at the same time or transfer a call to a Calling Group. The first extension to pick up the call is connected to the caller. A typical use of this feature is to have callers ring into a Calling Group of sales representatives, or to create a “Page All” group.
Hunt Groups (6 Groups) (INTERCOM 77G / *77G)
When extensions are in a Hunt Group, an incoming call searches or “hunts” for the first available extension.
Night Service Group (1 Group) (#504)
When Night Service is activated and a call comes in, all extensions assigned to the Night Service Group ring immediately, regardless of normal Line Ringing settings.

 

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010
(system_groups.htm)

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

All trademarks identified by (R) or TM are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their respective owners.

Last Modified: 20/01/2010