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Username and Twinning

When logged in to Softphone with their username and password, the user will automatically be logged off from their existing desktop extension, so the user is fully available on their normal number without any additional steps.

For users that are using a physical telephone e.g. in the office, this is very convenient as they do not use a different extension for Softphone calls. All calls will be routed automatically to the Softphone when logged in. There is no need to use twinning to tie the Softphone to the standard desktop phone.

© 2010 AVAYA
15-601041 Issue 20.f.-
18:14, 25 February 2010
(username_and_twinning.htm)

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Last Modified: 25/01/2010