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IP Office Essential Edition - Embedded Voicemail

In environments like retail or home office, where space, noise or cost considerations rule out using a PC for voicemail, Embedded Voicemail will be the favored option for an entry-level voicemail service. As built-in functionality of the IP500 and IP500 V2 hardware it requires no separate server. The Embedded Voicemail is enabled by purchasing the IP Office Essential Edition.

Key features of Embedded Voicemail include:

Up to 6 ports of voicemail on IP500 V2.
IP500v2: the first 2 ports are included in the basic system, Up to four additional ports can be added simply by purchasing a license key.
IP500: max 4 ports of voicemail.
Up to 15 hours message storage.
Configurable recording time: Default value 2 minutes, maximum value 3 minutes.
Mailbox security codes ensure a minimum of 4 characters to be set.
Multiple languages stored on the flash memory card.
Help menus via *4. Greetings and mailbox navigation.
Send an email containing either notification or the complete voicemail message.
Voicemail breakout/personal auto-attendant: Up to 3 breakout numbers can be set up. When callers are directed to your mailbox, they can either leave a message or choose to be transferred to one of three numbers (e.g. Operator, mobile/cell phone, colleague, etc).
Configurable system-wide short code for voicemail collect (e.g. *17).
40 independent Auto Attendants with 3 time profiles per Auto Attendant.
Up to 12 menu items per Auto Attendant with automatic time-out to fallback number.
Auto attendant supports Dial by Name and direct Dial by Number (dial extension number without dialing access digit first).
Access and control of voicemail via the digital or IP terminal display (Visual Voice). This feature is supported on the 1408, 1416, 1608, 1616, 2410, 2420, 4610, 4620, 4621, 4625, 5410, 5420, 5610, 5620, 5621 and 9600 series phones.
Reply to a message to either an internal or external number (if Caller ID available).
Support for hunt group announcements.
Fax option for rerouting fax calls via the auto-attendant menu.
Support for Fast Forward (#), Rewind (*), Skip Message (9) and Call Sender (**) when listening to messages.
No license required.

© 2010 AVAYA
15-601041 Issue 20.f.-
18:15, 25 February 2010

Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments at its own discretion. The publication of information in this document does not imply freedom from patent or any other protective rights of Avaya or others.

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Last Modified: 11/01/2010